What is Trustmark


Why is TrustMark different?

Why should you use a TrustMark certificated landscaper?

Who else uses TrustMark?

How do I find a TrustMark registered landscaper?

Looking for a local, trustworthy & reliable landscaper?   Look no further and use the TrustMark scheme which has Government endorsed standards to find your nearest APL member. 

How does TrustMark work?

Landscaper companies can only join Trustmark through the Association of Professional Landscapers (APL). The APL carries out annual checks to ensure that the firm meets certain standards.

These include checks on the firm’s technical competence, trading record and legality. These checks include actual visits by independent assessors at real client’s projects and seeing actual company documentation such as insurance certificates.

The APL only awards the TrustMark certificate if they are satisfied that they meet the Government endorsed standards.

TrustMark monitors the scheme operator to make sure that standards are being maintained.

APL are proud to be the only landscaping association that is an ‘approved scheme operator’ for TrustMark (www.trustmark.org.uk) for the garden landscaping and fencing sector.

TrustMark is a scheme endorsed by the Government and consumer groups. It sets standards which firms must meet in order to display the TrustMark logo – the sign of a firm that homeowners can trust that differentiates reputable firms from potential rogue traders.

Why is TrustMark different?

TrustMark is different from any previous Government scheme (such as Quality mark, which closed in December 2004) because it has the active support and involvement of many industry and consumer groups. It is not expensive or complicated to join, and it is a larger national scheme.

Why should you use a TrustMark certificated landscaper?

TrustMark gives more protection from potentially rogue companies or cowboys. When you see a firm displaying the TrustMark logo they have the reassurance of knowing:

The company is visited annually and their legality and trading record is checked.

  • The competence of the landscapers work is assessed at least once every three years on site.
  • The landscaper has signed up to our Customer Charter whereby they are a member of the HTA (Horticultural Trades Association) and have been trading for a minimum of three years 
  • The landscaper will give the customer the option to buy a warranty for added financial protection.
  • If a customer has a problem they cannot solve with the landscaper the APL has a process to assist with a resolution.
  • Who else uses TrustMark?

TrustMark is expanding and many consumer and trade organisations use or endorse it as the place to go for trustworthy firms. Organisations include Citizens Advice, National Home Improvement Council, Hertfordshire Trading Standards and DIY Doctor.

How do I find a TrustMark registered landscaper?

Very simply by searching our directory, just click here to find a landscaper working near you.

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